Go to clearance.nbi.gov.ph , click “Forgot Password,” enter your email, and follow the reset link.

Usually 5–10 minutes . If it doesn’t show up, check your Spam folder.

Try recovering it from your provider or contact the NBI Help Desk .

Not recommended. Duplicate accounts may trigger a HIT and cause delays.

Question 1

1. How do I reset my NBI Clearance password?

Accepted Answer

Go to clearance.nbi.gov.ph, click “Forgot Password,” enter your email, and follow the reset link.

Question 2

2. How long does it take to receive the reset email?

Accepted Answer

Usually 5–10 minutes. If it doesn’t show up, check your Spam folder.

Question 3

3. What if I don’t remember my registered email?

Accepted Answer

Try recovering it from your provider or contact the NBI Help Desk.

Question 4

4. Can I create a new account instead of resetting my password?

Accepted Answer

Not recommended. Duplicate accounts may trigger a HIT and cause delays.

Question 5

5. What if I accidentally entered the wrong email?

Accepted Answer

The system won’t recognize it. Make sure you use your original registered email.

Question 6

6. Can I use my old password again?

Accepted Answer

Yes, but it’s better to choose a stronger one for security.

Question 7

7. What if the reset link expired?

Accepted Answer

Click “Forgot Password” again to generate a new link.

Question 8

8. Can I reset my password using my mobile phone?

Accepted Answer

Yes. The process works on both desktop and mobile browsers.

Question 9

9. What if I never receive the reset email at all?

Accepted Answer

Double-check the spelling of your email, then try again. If it still fails, contact NBI support.

Question 10

10. Why shouldn’t I create multiple accounts?

Accepted Answer

Multiple accounts confuse the system, cause duplicate records, and increase the chance of HIT delays.

Forgot Password in NBI Clearance

Forgot Password in NBI Clearance – Step-by-Step Recovery Guide