If your NBI Clearance has expired, you must renew it before you can use it for job applications, government requirements, or overseas travel. In the past, this process was frustrating — applicants lined up early at NBI offices, often waiting hours just to get their clearance.
Fortunately, with the NBI Online Renewal System, you can now process renewals from home using your computer or mobile phone. There are two options to renew your NBI Clearance: first, to use your existing account in NBI Clearance, and the second is to use your old NBI ID number.
TABLE OF CONTENT
NBI Renewal Online is a simplified process where returning applicants can request a new clearance using their existing record. Renewals online can skip biometric capture (like fingerprints and photo)
✅ Key Benefits:
Example Scenario:
Anna needed an updated NBI Clearance for her new job. Instead of going to a branch, she logged in online, entered her old clearance number, paid via GCash, and chose courier delivery. Five days later, her clearance arrived at her doorstep.
Before renewing online, prepare these:
Primary Requirements
Special Cases
Pro Tip: Always bring two valid IDs if you choose branch pickup. Some offices require extra verification.
Step-by-Step: How to Renew Using Your Existing NBI Online Account
1. Go to the official website
Open your browser and visit https://clearance.nbi.gov.ph. Make sure you’re on the correct site to avoid fake or phishing pages.
2. Sign in to your account
Enter the email address and password you used when you first registered. If you forgot your password, click “Forgot Password” to reset it through your email.
3. Access your dashboard
After logging in, you’ll see your personal dashboard. Here, you’ll find two main options: “APPLY FOR CLEARANCE” and “EDIT INFORMATION.” Click on “APPLY FOR CLEARANCE” to continue.
4. Edit Information
In this section, you can edit your information, such as “APPLICATION INFORMATION”, “CONTACT DETAILS”, and “OTHER INFORMATION”. Make sure all your details are correct before you save your information and continue.
For those who wish to update their civil status for women, I recommend creating a new application.
5. Confirmation
Select which ID you prepared for verification and enter the ID Number. This ID will be presented to the office of NBI Clearance when the appointment is made.
6. Proceed to payment
Once you’ve chosen your option, the system will generate a Reference Number. Use this to pay through GCash, Maya, 7-Eleven CLiQQ, or other available channels. Payment confirmation is usually instant for e-wallets, but over-the-counter transactions may take up to 24 hours.
7. Wait for confirmation and release
After payment, check your dashboard regularly to see your application status. Bring your appointment slip and valid IDs on the scheduled date.
Pro Tip: Take a screenshot of your payment confirmation and reference number—this serves as proof in case of delays.
Why It’s Better to Use Your Existing Account:
- You skip the hassle of creating a new profile.
- Your information is already stored, making renewal much quicker.
- You can track your application status in the same dashboard.
- If you’ve paid online before, the system remembers your history for easier verification.
Follow these steps:
- Go to the official site: https://clearance.nbi.gov.ph.
- Click the “Renew Clearance” button.
You’ll then be asked to enter your old clearance number.
Your old clearance number connects you to the NBI database. Without it, the system cannot proceed.
Sample Entry:
- Old Clearance Number: MNL2022-1234567890
If you lost it, check:
- Scanned copy/photo of your clearance
- Old appointment slip
- Email confirmation from NBI
⚠️ If none are available, you must apply as new.
Don’t want to line up at an NBI branch? The Courier Delivery option makes the process easier. Once you finish your renewal online, you can have your new clearance sent straight to your home. No need to travel or wait in crowded offices—just sit back and let the courier bring it to you.
This option is especially helpful if you’re always busy, live far from an NBI branch, or have family members abroad (like OFWs) who need things done quickly. It’s the most hassle-free way to get your clearance without leaving the house.
Steps to Avail Courier Delivery
- On the renewal dashboard, select “Courier Delivery.”
- Provide your complete delivery address and a reliable mobile number where the courier can contact you.
- Confirm the details and proceed to payment of the clearance + courier fee.
- Wait for the NBI system to process your request. You can monitor the status through your online account.
Fees and Delivery Timeline (2025)
If you’re going for home delivery, here’s what you’ll need to pay:
- Clearance Fee: ₱155 (₱130 for the clearance itself plus a ₱25 service charge)
- Delivery Fee: Around ₱200–₱350 depending on your address
- Total Cost: Usually between ₱355 and ₱505
How long does it take?
- For Metro Manila, expect about 5 to 7 working days.
- For provincial areas, delivery can take 7 to 15 working days, sometimes longer if you’re in a remote location.
A Few Reminders for Smooth Delivery
- Always write down your home address where someone can actually receive the package.
- Avoid listing your workplace or a P.O. box, since couriers may not be able to leave the clearance there.
- Make sure the mobile number you provide is active so the courier can call if needed.
Many applicants prefer pickup option for renewal because it gives them direct control over the process — you know exactly when and where you will receive your document, without waiting for a courier.
In some cases, you can get your clearance on the same day if there are no “HIT” results on your record.
When choosing branch pickup, make sure to:
- Arrive at least 30 minutes before your appointment time.
- Bring at least two valid IDs for verification.
- Carry your printed appointment slip, which will serve as proof of your scheduled slot.
Pro Tip: Book your appointment in the morning for a faster transaction. Afternoon schedules are usually busier, and processing can take longer.
Once you’ve selected whether to receive your NBI Clearance via delivery or pick it up at a branch, the next step is to settle the payment. This stage is very important because your renewal will not be confirmed until the payment is made.
The online portal automatically generates a Reference Number tied to your application. This number is unique to your transaction and must be used when paying through any of the available channels. Without the reference number, your payment will not be recognized.
When you reach the payment page, you’ll see several convenient options:
- E-Wallets (GCash / Maya): Fastest method with instant confirmation.
- 7-Eleven CLiQQ Kiosk: Print a receipt and pay over the counter.
- Bank Payment: Available via over-the-counter deposits or online banking, though confirmation may take longer.
- Bayad Center / ECPay Outlets: A good choice if you don’t use e-wallets or online banking.
After completing the payment, always keep a screenshot or photo of your receipt. This serves as proof in case the system encounters delays in updating your status. Normally, payments made through e-wallets reflect instantly, while over-the-counter transactions may take up to 24 hours.
Pro Tip: Use GCash or Maya for a smoother experience. These e-wallets not only confirm payments right away but also reduce the chances of human error compared to over-the-counter methods.
- Lost clearance number → Apply as new.
- Payment not updating → Wait 24 hrs; contact Helpdesk if still pending.
- Wrong delivery address → Call courier immediately.
- Married women with name change → Present PSA Marriage Certificate.
- Courier delays → Track via dashboard-provided tracking number.
Pro Tip: If you urgently need clearance, always choose pickup.
1. Can I renew without my old clearance number?
No. The system requires your old clearance number. Without it, you must apply as a new applicant.
2. How long does delivery take in 2025?
Metro Manila takes 5–7 working days; provinces may take up to 15 days.
3. Can I update my name during renewal?
Yes, but you must bring supporting documents like a PSA Marriage Certificate or Birth Certificate for corrections.
4. Is delivery available nationwide?
Yes, but expect longer timelines for remote areas like Mindanao provinces.
5. What if my clearance expired more than 5 years ago?
As long as you have your old clearance number, you can still renew online.
6. Can I renew using only one ID?
Yes, but bringing two valid IDs is strongly recommended for verification.
7. Are renewal fees refundable?
No. All payments are final once submitted.
8. Can I renew may NBI Clearance on behalf of someone else?
Yes, if you have an authorization letter and photocopies of their valid IDs.
9. How much does renewal cost in 2025?
₱155 for clearance + courier fee if delivery (₱200–₱350).
10. Is renewal faster than new application?
Yes. Most renewals skip biometrics, making it much quicker.
11. What happens if I mistype my clearance number?
The system will reject it. Double-check before submission.
12. Can I reschedule my pickup appointment?
Yes, log in and update your appointment date. Slots depend on availability.
13. What should I do if I didn’t receive my clearance by courier?
Use your tracking number and contact the assigned courier or NBI Helpdesk.
14. Do I still get a HIT status during renewal?
Yes, if your name matches someone with a criminal record. Processing may take 2–3 weeks.
15. Can I use my clearance immediately after renewal?
Yes. Once released (pickup or delivery), it’s valid for all government, employment, and travel purposes.
Renewing your NBI Clearance Online in 2025 is now one of the simplest government transactions you can complete. Gone are the days of lining up for hours just to submit forms and wait for manual processing. With today’s system, you only need three things to complete your renewal: your old clearance number, a valid government ID, and your payment reference. From there, the choice is yours—have it delivered straight to your home or pick it up personally at the NBI branch.
By following the steps in this guide, you can renew your NBI Clearance without the usual headaches. Having everything on hand means you’ll get your clearance when you need it—without wasting time in crowded offices or dealing with last-minute problems.